Privacy Policy
**Last Updated: 16/10/2023**
At Theatre Cave, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. By using our website and services, you consent to the practices described in this policy.
**1. Information We Collect**
We may collect the following types of information:
1.1. **Personal Information**: This may include your name, email address, shipping address, and payment information when you make a purchase or subscribe to our services.
1.2. **Usage Information**: We collect information about your interactions with our website, including your browsing history, IP address, device information, and the pages you visit.
1.3. **Communication Data**: Information you provide when you contact us, such as email correspondence and customer service inquiries.
**2. How We Use Your Information**
2.1. **To Provide Services**: We use your information to fulfil your subscription orders and deliver products you purchase. This includes processing payments, managing your account, and delivering subscription boxes.
2.2. **Communications**: We may use your email address to send you important service updates, newsletters, promotional offers, and marketing communications. You can opt out of these communications at any time.
2.3. **Customer Support**: Your information may be used to provide customer support and respond to your enquiries or requests.
2.4. **Improvement and Analytics**: We analyse usage data to improve our website, services, and customer experiences. This helps us enhance the functionality and performance of our offerings.
**3. Information Sharing**
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
3.1. **Service Providers**: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, order fulfilment, and delivery.
3.2. **Legal Compliance**: We may disclose your information as required by law, regulation, or governmental request.
3.3. **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity as part of the transaction.
**4. Data Security**
We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no online data transmission or storage can be guaranteed as completely secure.
**5. Cookies and Tracking**
We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can adjust your browser settings to disable cookies or be alerted when cookies are being used. Please note that some features of our website may not function properly without cookies.
**6. Your Choices**
You can manage your communication preferences by unsubscribing from marketing emails or contacting us to update your preferences. You can also request to access, correct, or delete your personal information by contacting us.
**7. Children's Privacy**
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete such information.
**8. Changes to this Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of significant changes via email or through our website.
**9. Contact Us**
If you have any questions or concerns about our Privacy Policy, please contact us:
Thank you for entrusting Theatre Cave with your personal information. We value your privacy and are committed to safeguarding it.